Terms & Conditions
Last Updated: Oct 20, 2025
Definitions
Website refers to all online information found on Obsessed Pickleballers LLC website pages, including but not limited to www.obsessedpickleballers.com.
Customer, “You”, or “Yours” refers to you and/or any individual placing an order, booking an event, or registering for community membership with Obsessed Pickleballers LLC.
Company, “We”, “Us”, or “Our” refers to Obsessed Pickleballers LLC.
Product refers to all digital and physical goods offered by Obsessed Pickleballers LLC, including eBooks, audiobooks, apparel, guides, event tickets, and related materials.
Order refers to a request placed by the Customer, either through the website, phone, or email, to purchase any product or service from Obsessed Pickleballers LLC.
Services refer to all offerings provided by Obsessed Pickleballers LLC, including but not limited to digital resources, community memberships, live camps, workshops, and authorized SMS communication related to updates, events, and promotions.
Services
Obsessed Pickleballers LLC provides educational and community-based pickleball resources designed to improve player skill, confidence, and enjoyment. Our services include digital product sales, online coaching programs, community memberships, in-person training camps, and related customer support.
Revision Policy
If you purchase a digital product or participate in a service that includes revisions (e.g., personalized coaching feedback), these are provided in accordance with the package you select.
Revisions are offered for corrections or improvements aligned with the original scope of the product or service.
If new requirements are introduced after delivery, additional charges may apply.
Refund Policy
Change of Mind
A 100% refund is available if no digital download, shipment, or service access has been initiated.
Once digital content is accessed, an event is booked, or membership is activated, refunds are not guaranteed.
If you cancel within 24 hours of placing your order and before delivery, a partial refund may be issued at our discretion.
Event and Camp Registrations
Cancellations made at least 10 business days before an event may qualify for a partial refund or credit toward a future event.
No refunds will be issued for no-shows or cancellations made within 10 days of the event.
Incompetent Delivery
If a digital product is defective or incomplete, we will offer a corrected version or replacement before considering a refund.
Late Delivery
For physical shipments, refunds or replacements may be considered if tracking indicates unreasonable delay not caused by the carrier or customer error.
How to Request a Refund
Email support@obsessedpickleballers.com or contact customer support through our website. Include your order number, email address, and reason for the request.
Refund Timeframe
Refunds must be requested within 7 days of purchase or before final product access or event attendance.
Non-Issuance of Refunds
Refunds will not be granted for:
Change of preference after download or access
Minor product variations (design, layout, or delivery time)
Digital products already accessed or downloaded
Intellectual Property Rights
All products, materials, videos, and written content provided by Obsessed Pickleballers LLC are protected by copyright and intellectual property laws.
You may not reproduce, distribute, or sell any content without prior written consent.
By placing an order, you confirm you have the rights to any content or personal material you submit (e.g., photos, testimonials, etc.).
Confidentiality
Customer information is treated as confidential. Obsessed Pickleballers LLC will never share personal or contact information with third parties without consent, except when required by law.
SMS Terms & Conditions
1. SMS Consent Communication
The information (e.g., phone numbers) obtained as part of the SMS consent process will never be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you consent to receive text messages from Obsessed Pickleballers LLC, you may receive communications such as:
Order confirmations and updates
Event and camp reminders
Community announcements
Membership renewal reminders
Promotions, offers, and special invitations
Customer support and assistance
Example:
“Hey there! Your Obsessed Pickleballers LLC camp session is confirmed for October 24th in Mesa. We can’t wait to see you on the court! Reply STOP to unsubscribe anytime.”
3. Message Frequency
Message frequency may vary depending on your interaction with our services, but typically you can expect 1–4 messages per week.
4. Message and Data Rates
Standard message and data rates may apply based on your mobile carrier’s plan. International message rates may vary.
5. Opt-In Method
You can opt in to receive SMS messages by:
Checking the SMS consent box on any of our website forms
Providing verbal consent during a phone conversation
Submitting your number through our checkout or community registration process
6. Opt-Out Method
You can opt out of SMS messages anytime by replying “STOP” to any message.
You can also email support@obsessedpickleballers.com to request removal.
7. Help
If you need assistance, reply “HELP” to any message or contact us directly:
Email: support@obsessedpickleballers.com
Phone: 888 491 7168
8. Standard Messaging Disclosures
Message and data rates may apply
Message frequency may vary
Reply STOP to unsubscribe
Reply HELP for support
See our Privacy Policy and Terms and Conditions for full details
Acceptable Use of SMS Services
SMS communication will not be used for:
Gambling, debt relief, or political campaigning
Unlawful, harassing, or deceptive practices
Any activity restricted by carrier or regulatory compliance
Limitation of Liability
Obsessed Pickleballers LLC is not liable for any direct, indirect, incidental, consequential, or special damages arising from:
Participation in events or training programs
Use or misuse of any digital or physical products
Delays, interruptions, or issues in SMS communications
We make no guarantees of specific performance or improvement outcomes. Use our products and programs responsibly and at your own discretion.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the State of Wyoming. Any disputes will be resolved in the courts located in Wyoming.
Modifications to Terms
Obsessed Pickleballers LLC reserves the right to update or modify these Terms and Conditions at any time.
Changes become effective immediately upon posting. Continued use of our services signifies your acceptance of the revised terms.
